Using our BPMware technology they achieve:

• Competitive advantage
• Costs reduction
• Better operational efficiency
• Increase Costumer Service
• Better quality

Some examples of developed processes on this sector:

• Quality control, traceability, batch control
• Regulatory affairs, compliance with strict regulatory mandates (including internals or externals like FDA and DEA, etc.)
• Purchases Management: Improve supplier collaboration
• Nonconformities management, claims and suggestions
• Sales management, visits reporting, sales force, CRM

E-Government concept refers to the use of new information technologies and communication in the administrative operations, either for internal operations or for external relationships with citizens. The demand of services to the administration has never been so important and the need of modernization has never been so necessary.

The idea that gives an impulse to E-Government projects is that well applied technology makes administration able to do the work faster and more efficiently. And this produces an important improvement on quality service perception from de citizen’s eye.

Practical applications:

• Electronic paperwork (paperwork by internet)
• Citizens attention service
• Check in with electronic certificate

BPMware implementation as a basic component of improvement strategy of the Administration, allow internal processes optimization and improve services to give more transparency, efficiency and capability to operation answers with citizens, in order to improve the perception of service quality.

In a competitive and highly globalized environment, companies need to reduce over costs and improve customer service to retain and expand their clients’ database.

BPMware is a basic instrument to route processes providing improvements in the organization and customer service and at the same time reduce costs and earn efficiency.

Using our BPMware technology you get:

• Efficient scalability
• Innovation and flexibility support
• Fast answers
• Less operational risk based on customer
• Interdepartmental collaboration
• Support for new products/activity

Some examples of projects made on this area:

• Products petitions
• Online banking petitions
• Budget control/purchase orders management
• Budget control/investment petitions management
• Budget control/cost management
• Bastanteo management

With the specific characteristics for this sector:

• Company risk management.- Manage a bank risk requires to have the whole processes control from start to end, so we assure that the procedures and policies of the company have been applied. The BPMware integration capability to all other company technologies allows control and designated responsible approval.

• Electronic documents management and filing.- The platform that BPMware supports give an excellent document management, search, classification and version control with support for legal digital signature if needed.

• Security and Access Control.- Authorization management system and access levels on each document is controlled by one of the components of BPMware where are defined the functions, rolls and jobs of each use on the system. This module perfectly integrates to authorization company system, even on LDAP, Active directory, etc.