BPMwareBPMware allows describing, designing, modelling, analyzing, controlling and documenting business processes adapted to up to date competitive environments. It incorporates the Workflow server, Workflow Factory, the product EAI ERP DataSynch, and the management portal PortalEnginet.
Business Process Management SystemsBPM (Business Process Management) consists in using the computer technology for optimizing the processes of companies and maximizing the management resources.
The BPMware provides a fast ROI due to a simple implementation, no need of programming, the integration with the existing infrastructure, and the adaptability and the control of processes.
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The BPMware system allows waiting time reduction in the operations with client companies, improving the management, outtasking, controlling the costs and keeping the clients happy. The integration of the circuits with the Host, back office and document management system allows to get an excellent and efficient document manager. Between others, the gotten benefits are costs reduction and improved client satisfaction thanks to the improvement in the quality of service.
The introduction of BPMware as administrative dossiers manager allows that the OAC (bureau of attention to the citizen) has all the needed information to satisfy the questions of the citizens in a direct way. The citizen perception about the quality of the service is excellent. The automation of the dossiers, including electronic document and electronic signature introduces knowledge management in the administration and access to the state of the dossiers in an inmediate way, including through a web access.
The TQM solution to the management of the quality department, supports the quality assessment system allowing all staff the general and specific procedures for the Company activities.
Integrating BPM with SAP an improvement in the operational efficiency is achieved, integrating commercial and production staff with the internal circuits, eliminating errors and shortening the sell cycle, time to market, etc..
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